Sachi LeFever
what's your next big adventure? traveling the worldfixing-up a homestarting a new project check-off your adventures

From my blog:

Should Great Service At a County Government Office Be Surprising?

I spent the morning at the county Land Use department. I know - you’re hooked already! I had several questions about a piece of property we’re looking at purchasing. Having only been to the county records building - with a somewhat scary old fluorescent lit interior with a humming snack machine - walking into this much newer building was a very pleasant surprise. The warmly lit lobby with a digital directory, Starbucks, and very helpful security guard was almost as nice as the service in the Land Use Transportation office. I couldn’t believe this was a county office. They spent time with me, answered my questions clearly without sending me anywhere else and offered extra assistance with a smile. Wow.

I wonder if the housing and construction boom has changed the office’s perspective a bit, or if they were always such a competent and helpful group. Or maybe I need to change my expectations? The county records crew doesn’t show any change, so I don’t think it has been a successful county-wide initiative. Kudos to the transportation office! This property will probably lead me to more government offices -Â I’m crossing my fingers for it to continue to be this easy!